Remote Travel & Lifestyle Concierge

International SOS; Philadelphia (Philadelphia County); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote Work from home opportunity

No sales required

Full-time (40 hours/week)

Job summary

Aspire Lifestyles is seeking Customer Service Representatives to handle inbound requests via phone, email, and chat from a remote USA-based workforce. The role focuses on providing professional support for lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.

The position offers full-time hours (40/week) with competitive hourly pay, paid training, and a comprehensive benefits package, including 401K and health coverage.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Time management

Education

High school diploma or equivalent

Tools

GDS systems

Job description

Aspire Lifestyles is seeking Customer Service Representatives to handle inbound requests via phone, email, and chat from a remote USA-based workforce. The role focuses on providing professional support for lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.

The position offers full-time hours (40/week) with competitive hourly pay, paid training, and a comprehensive benefits package, including 401K and health coverage.