Remote Travel & Lifestyle Support Specialist

International SOS; Alton (IL); Remote; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive incentives

Full-time 40 hours/week

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote work from home

No sales

Job summary

Aspire Lifestyles is seeking talented Customer Service Representatives to support global client programs from a remote USA setting. You will handle inquiries via phone, email and chat, delivering polished, timely assistance for lifestyle services, travel coordination, and loyalty rewards.

The role emphasizes high-quality customer experiences, with opportunities for growth, paid training, and a stable full-time schedule. Fluency in English and travel-savvy background are valued.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Amadeus

Sabre

Galileo

Job description

Aspire Lifestyles is seeking talented Customer Service Representatives to support global client programs from a remote USA setting. You will handle inquiries via phone, email and chat, delivering polished, timely assistance for lifestyle services, travel coordination, and loyalty rewards.

The role emphasizes high-quality customer experiences, with opportunities for growth, paid training, and a stable full-time schedule. Fluency in English and travel-savvy background are valued.