Remote Customer Service Rep | Paid Training & Benefits

VetJobs; United States; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision

Paid Time Off

Employee wellness programs

Job summary

Teleperformance is hiring Customer Service Representatives to work remotely in the United States. The role involves fielding customer inquiries, providing proactive support, and resolving issues on the first call when possible. Requires a HS diploma, at least 6 months in customer service, 18+ years old, and 25 wpm typing.

A dedicated home workspace and reliable internet are required. Teleperformance offers paid training, competitive wages, full benefits, PTO, and wellness programs to support

Qualifications

• High School Diploma or equivalent.
• Minimum 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Calmly attempt to resolve and de-escalate any issues.
• Upsell if required.
• Track all call related information for auditing and reporting purposes.

Skills

Active listening

Customer service

De-escalation

Communication

Problem solving

Education

High School Diploma

Tools

Windows-based systems

Job description

Teleperformance is hiring Customer Service Representatives to work remotely in the United States. The role involves fielding customer inquiries, providing proactive support, and resolving issues on the first call when possible. Requires a HS diploma, at least 6 months in customer service, 18+ years old, and 25 wpm typing.

A dedicated home workspace and reliable internet are required. Teleperformance offers paid training, competitive wages, full benefits, PTO, and wellness programs to support