Remote Customer Service Rep – Paid Training & Benefits

Teleperformance; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Job summary

Teleperformance is seeking a passionate Customer Service Representative to work from home in California. This role involves handling customer inquiries, providing excellent service, and resolving issues effectively.

The ideal candidate will have strong communication skills, be able to work in a virtual team environment, and possess problem-solving abilities. Teleperformance offers a competitive wage and a full benefits package including medical, dental, and vision.

Qualifications

• 6 months of customer service experience preferred.
• Ability to type 25 wpm.
• Comfort with desktop computer systems.
• Ability to navigate Windows operating systems.

Responsibilities

• Field customer inquiries by finding innovative ways to respond to varying questions.
• Handle customer inquiries and provide excellent service.
• Calmly attempt to resolve and de-escalate issues.
• Track call-related information for auditing purposes.

Skills

Customer service experience

Communication skills

Problem-solving skills

Organization skills

Education

High School Graduate or GED

Job description

Teleperformance is seeking a passionate Customer Service Representative to work from home in California. This role involves handling customer inquiries, providing excellent service, and resolving issues effectively.

The ideal candidate will have strong communication skills, be able to work in a virtual team environment, and possess problem-solving abilities. Teleperformance offers a competitive wage and a full benefits package including medical, dental, and vision.