Remote Customer Experience Pro — Travel & Loyalty

International SOS; Florida; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote work from home

Paid training

401K

Medical/Dental/Vision

Paid time off

Job summary

Aspire Lifestyles in the United States (Remote) is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. Remote work from home opportunity with a fixed schedule.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Passion for helping customers

Strong communication

Multitasking across systems

Attention to detail

Comfort with fast-paced environment

Education

High school diploma or equivalent

Tools

GDS (Amadeus/Sabre/Galileo)

Job description

Aspire Lifestyles in the United States (Remote) is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. Remote work from home opportunity with a fixed schedule.