Remote Customer Service Rep — Growth, Bonuses & Benefits

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus opportunities

Benefits

Job summary

TTEC is hiring a Customer Service Representative to help customers across voice, chat or email interactions. You will receive training to become a subject matter expert and deliver exceptional service in a dynamic, family-friendly atmosphere.

Roles include handling inquiries, resolving issues, and contributing to a positive customer experience. Remote work options may be available, with opportunities for career growth and a comprehensive benefits package.

Qualifications

• 6+ months of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product/service knowledge

Computer savvy

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative to help customers across voice, chat or email interactions. You will receive training to become a subject matter expert and deliver exceptional service in a dynamic, family-friendly atmosphere.

Roles include handling inquiries, resolving issues, and contributing to a positive customer experience. Remote work options may be available, with opportunities for career growth and a comprehensive benefits package.