Remote CSR at TTEC — Elevate Customer Experience

teletech; Austin (TX); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Benefits package

Job summary

TTEC is hiring a Customer Service Representative to join our team with the option to work remotely or from an assigned location in the United States. You will handle customer inquiries, provide product information, and work to resolve issues with a caring, helpful approach.

We value teammates who can communicate clearly, research answers efficiently, and deliver exceptional service across voice, chat, or email channels. Training will prepare you to excel within a dynamic, inclusive culture.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Call center

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative to join our team with the option to work remotely or from an assigned location in the United States. You will handle customer inquiries, provide product information, and work to resolve issues with a caring, helpful approach.

We value teammates who can communicate clearly, research answers efficiently, and deliver exceptional service across voice, chat, or email channels. Training will prepare you to excel within a dynamic, inclusive culture.