Remote Customer Care Pro: Elevate Every Conversation

TTEC; Hampton (VA); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Performance bonus

Health benefits

Tuition reimbursement

Paid time off

Job summary

TTEC is seeking a Customer Care Representative to work remotely in Virginia. You’ll handle customer inquiries, resolve issues, and provide a high-quality experience from day one in a supportive, global team.

Training includes instructor-led online sessions with webcam participation and access to courses for growth. The role reports to a Team Lead and offers a path for career development, a diverse, inclusive culture, and a base wage starting at $15.25 per hour plus a performance bonus and

Qualifications

• 6 months or more of customer services experience
• High school diploma or equivalent
• Computer experience
• High speed internet (>15 mbps)

Responsibilities

• Resolve escalated or complex customer calls.
• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer experience

High speed internet

Education

High school diploma or equivalent

Job description

TTEC is seeking a Customer Care Representative to work remotely in Virginia. You’ll handle customer inquiries, resolve issues, and provide a high-quality experience from day one in a supportive, global team.

Training includes instructor-led online sessions with webcam participation and access to courses for growth. The role reports to a Team Lead and offers a path for career development, a diverse, inclusive culture, and a base wage starting at $15.25 per hour plus a performance bonus and