Remote Customer Sales Specialist – Service Excellence

Teleperformance; United States; Remote; USD 22,000 - 33,000; Full time

Job summary

Teleperformance is seeking a Customer Sales Specialist in the United States to act as the primary contact for clients, handling inbound and outbound inquiries with professionalism in a fast-paced environment. The role emphasizes delivering outstanding service and driving sales goals through diverse communication channels.

The position supports remote work from home and requires reliable internet access; training and performance feedback are provided to help you succeed within Teleperformance's

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Responsibilities

• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues
• Meet sales objectives as defined

Skills

Customer service

Sales

Typing 25 wpm

Windows OS

Communication

Problem solving

Education

High School Diploma or equivalent

College degree preferred

Job description

Teleperformance is seeking a Customer Sales Specialist in the United States to act as the primary contact for clients, handling inbound and outbound inquiries with professionalism in a fast-paced environment. The role emphasizes delivering outstanding service and driving sales goals through diverse communication channels.

The position supports remote work from home and requires reliable internet access; training and performance feedback are provided to help you succeed within Teleperformance's