Remote Customer Programs Analyst I

Celestica; New Hampshire; Remote; USD 61,000 - 81,000; Full time

Job summary

Celestica is seeking a self-motivated professional to support customer order management in a remote capacity. You will act as the interface between customers and the team, monitor orders, identify issues, and coordinate resolution to maintain on-time delivery.

This role emphasizes data accuracy, reporting, and cross-functional communication to meet performance goals. Ideal candidates have a bachelor's degree in a related field and strong skills in communication, negotiation, and problem

Qualifications

• Knowledge of manufacturing processes, schedules and logistics.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.

Responsibilities

• Interfaces between customers and the team and tracks orders.
• Monitors status of customer orders and resolves delivery issues.
• Coordinates with internal/external customers to ensure on-time delivery.

Skills

Customer focus

Negotiation

Problem resolution

Database management

Excel

Access

PowerPoint

Education

Bachelor's degree in related field

Tools

Excel

Access

Word

PowerPoint

Job description

Celestica is seeking a self-motivated professional to support customer order management in a remote capacity. You will act as the interface between customers and the team, monitor orders, identify issues, and coordinate resolution to maintain on-time delivery.

This role emphasizes data accuracy, reporting, and cross-functional communication to meet performance goals. Ideal candidates have a bachelor's degree in a related field and strong skills in communication, negotiation, and problem