Remote Customer Programs Analyst I

Celestica; Chicago (IL); Remote; USD 61,000 - 81,000; Full time

Job summary

Celestica, Inc. in the United States is seeking a detail-oriented order management professional for a remote position. You will interface between customers and the internal team, monitor orders, and coordinate with suppliers to ensure on-time delivery.

The role emphasizes data accuracy, reporting, and proactive issue resolution, with responsibilities spanning data entry, status updates, and generating monthly performance metrics for internal stakeholders.

Qualifications

• Knowledge of manufacturing processes, schedules and logistics.
• Experience with customer contracts and terms.
• Strong presentation, database management and computer skills.
• Proficiency with Access, Excel, Word and PowerPoint.

Responsibilities

• Receives, reviews and monitors status of customer orders.
• Acts as interface between customers and the team.
• Identifies and resolves issues affecting on-time delivery.
• Communicates requirements in production meetings.
• Tracks and reports metrics for internal staff.

Skills

Customer service

Data analysis

Order management

Communication

Microsoft Excel

Education

Bachelor's degree

Tools

Access

Excel

Word

PowerPoint

Job description

Celestica, Inc. in the United States is seeking a detail-oriented order management professional for a remote position. You will interface between customers and the internal team, monitor orders, and coordinate with suppliers to ensure on-time delivery.

The role emphasizes data accuracy, reporting, and proactive issue resolution, with responsibilities spanning data entry, status updates, and generating monthly performance metrics for internal stakeholders.