Remote Customer Operations Manager

Motorola Solutions; Lincoln (NE); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical benefits

401K with match

Paid holidays

Paid time off

Stock Purchase Plan

Parental leave

More benefits

Job summary

Silvus Technologies is seeking a Customer Operations Manager to bridge manufacturing and major North America customers post-sale. You will manage purchase orders, production schedules, and delivery coordination to ensure integration into the customer's production roadmap. The role requires travel to Los Angeles and across the continental U.S.

and offers up to 30% travel. The successful candidate will drive QBRs, coordinate with demand planners, and resolve delays with manufacturing and

Qualifications

• Bachelor's degree in Operations, Supply Chain Management, Business, or a related field.
• 3+ years in a post-sales operations, account management, or technical project coordination role.
• Strong ability to analyze production schedules, purchase orders, and demand forecasts.

Responsibilities

• Serve as the primary post-sale operations liaison with North America customers and manage day-to-day operational needs and escalations.
• Lead Quarterly Business Reviews to report delivery performance and production roadmap alignment.
• Work with customer demand planners to ingest forecasts and translate into actionable data for internal teams.

Skills

Post-sales ops

Account management

Technical coordination

Data analysis

Communication

Excel

Education

Bachelor's degree in Operations, Supply Chain Management, Business, or related field

Tools

Oracle ERP

Job description

Silvus Technologies is seeking a Customer Operations Manager to bridge manufacturing and major North America customers post-sale. You will manage purchase orders, production schedules, and delivery coordination to ensure integration into the customer's production roadmap. The role requires travel to Los Angeles and across the continental U.S.

and offers up to 30% travel. The successful candidate will drive QBRs, coordinate with demand planners, and resolve delays with manufacturing and