Remote Customer Experience Specialist

MCI; Goldsboro (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

MCI in Goldsboro, North Carolina is seeking a dedicated Customer Service Representative. This role involves handling customer inquiries efficiently, ensuring a positive experience.

The ideal candidate should have a high school diploma, excellent communication skills, and the ability to use basic Microsoft Office tools. We offer benefits such as paid time off, health coverage, and opportunities for career growth.

Qualifications

• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• High school diploma or equivalent.

Responsibilities

• Listen to customers and resolve their issues.
• Utilize systems and technology for account management.
• Recognize and act on sales opportunities.

Skills

Organizational skills

Communication skills

Problem solving

Customer service orientation

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Job description

MCI in Goldsboro, North Carolina is seeking a dedicated Customer Service Representative. This role involves handling customer inquiries efficiently, ensuring a positive experience.

The ideal candidate should have a high school diploma, excellent communication skills, and the ability to use basic Microsoft Office tools. We offer benefits such as paid time off, health coverage, and opportunities for career growth.