Remote Financial Concierge | Customer Experience Banker

Huntington Bancshares, Inc.; Columbus (OH); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. in Columbus, OH is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying goals and needs and recommending deposit products and services. You will process customer transactions accurately, balance daily, and deliver exemplary customer service while educating customers on banking offerings and partnering with other areas of the bank to deepen

Qualifications

• High School Diploma or GED required with 1 year of customer service or related experience.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Relationship management

Banking

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. in Columbus, OH is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying goals and needs and recommending deposit products and services. You will process customer transactions accurately, balance daily, and deliver exemplary customer service while educating customers on banking offerings and partnering with other areas of the bank to deepen