Remote Customer Experience Banker | Grow Relationships

0101 The Huntington National Bank; Indian Hills (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying goals, recommending deposit and other products, and processing transactions accurately with daily balance integrity.

The role emphasizes proactive sales through a disciplined process, educating customers on products, and partnering to deepen connections.

Qualifications

• High School Diploma or GED; 1 year of customer service or military service in admin/contracting roles or a Bachelor’s Degree.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales.
• Cash handling skills; comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Problem solving

Sales process

Relationship building

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying goals, recommending deposit and other products, and processing transactions accurately with daily balance integrity.

The role emphasizes proactive sales through a disciplined process, educating customers on products, and partnering to deepen connections.