Customer Experience Banker: Grow Customer Relationships

Huntington National Bank; Shaker Heights (OH); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Flexible work arrangements

Equal Opportunity Employer

Job summary

Huntington National Bank in Ohio is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending deposit and other banking products.

Process transactions accurately and balance daily while delivering exemplary service. This role supports an inclusive team culture, opportunities to educate customers on mobile and online banking, and

Qualifications

• High School Diploma or GED (or Bachelor's Degree) required.
• Experience with customer service in banking or financial services is preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security and regulatory policies.

Skills

Customer service

Sales skills

Relationship management

Financial products

Education

High School Diploma

Bachelor's Degree

Job description

Huntington National Bank in Ohio is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending deposit and other banking products.

Process transactions accurately and balance daily while delivering exemplary service. This role supports an inclusive team culture, opportunities to educate customers on mobile and online banking, and