Remote Customer Experience Banker: Financial Concierge

Huntington National Bank; Gatesville (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker in the United States. This role serves walk-in customers as a Financial Concierge, handling deposits, loans and other banking products while delivering exceptional service.

You will proactively identify needs, educate customers about bank services and refer opportunities to deepen relationships. The position emphasizes accuracy, adherence to policies, and effective communication with customers and partners.

Qualifications

• Minimum 1 year in customer service or similar role.
• Comfort with banking products and services.
• Ability to educate customers on digital channels and banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and consumer lending.
• Identify opportunities to grow relationships through a disciplined sales process.

Skills

Customer service

Sales

Banking knowledge

Communication

Tech literacy

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker in the United States. This role serves walk-in customers as a Financial Concierge, handling deposits, loans and other banking products while delivering exceptional service.

You will proactively identify needs, educate customers about bank services and refer opportunities to deepen relationships. The position emphasizes accuracy, adherence to policies, and effective communication with customers and partners.