Remote Customer Experience Banker: Banking Concierge

0101 The Huntington National Bank; Fort Oglethorpe (GA); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington National Bank in Fort Oglethorpe, GA is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling deposits and banking products while delivering exceptional service.

You will build and retain consumer and business relationships, follow a disciplined sales process, educate customers on solutions, and collaborate across the bank to support the community.

Qualifications

• High School Diploma or GED required; minimum 1 year of customer service or related role, or a Bachelor's degree.
• Preferred: 1+ year in banking/customer service; cash handling skills; comfort with mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales experience

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Fort Oglethorpe, GA is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling deposits and banking products while delivering exceptional service.

You will build and retain consumer and business relationships, follow a disciplined sales process, educate customers on solutions, and collaborate across the bank to support the community.