Remote Customer Care Specialist — Make a Difference

MTM, Inc; Cranston (RI); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Time Off

Maternity/Paternity Leave

Career Development Programs

Job summary

MTM, Inc is seeking a Customer Care Representative for a full-time remote position in Rhode Island. This role involves providing support by handling multiple inbound calls daily, ensuring exceptional personalized attention to our clients.

The ideal candidate must have at least 1 year of call center and 6 months of customer service experience, basic computer skills, and reside in Rhode Island.

Benefits include health insurance, 401(k), paid time off, and more.

Qualifications

• Must currently reside in Rhode Island.
• 1 year of Call Center experience required.
• 6 months Customer Service experience is necessary.
• Basic typing/computer skills with excellent navigational skills.

Responsibilities

• Handle inbound calls from Members, Clients, and Facilities.
• Manage 60 - 80 calls per day.
• Maintain a quiet workspace free of distractions.

Skills

Call Center experience

Customer Service experience

Typing/computer experience

High speed Internet access

Job description

MTM, Inc is seeking a Customer Care Representative for a full-time remote position in Rhode Island. This role involves providing support by handling multiple inbound calls daily, ensuring exceptional personalized attention to our clients.

The ideal candidate must have at least 1 year of call center and 6 months of customer service experience, basic computer skills, and reside in Rhode Island.

Benefits include health insurance, 401(k), paid time off, and more.