Remote Customer Care Specialist

MTM, Inc; Providence (RI); Remote; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan with Company M​

Dental Insurance

Paid Time Off

Wellness Program

Job summary

MTM Health is hiring a Customer Care Representative to join our remote Rhode Island team. You will be the frontline, handling inbound calls from Members, Clients and Facilities, delivering friendly support and accurate information.

Expect 60–80 calls daily with higher volumes on Mondays. Requirements include residence in Rhode Island, 1 year of call center experience, 6 months in customer service, proficient typing, and reliable high-speed internet.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with reliable high-speed internet.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Maintain a professional image of MTM Health during every interaction.

Skills

Call Center experience

Customer Service experience

Typing

Job description

MTM Health is hiring a Customer Care Representative to join our remote Rhode Island team. You will be the frontline, handling inbound calls from Members, Clients and Facilities, delivering friendly support and accurate information.

Expect 60–80 calls daily with higher volumes on Mondays. Requirements include residence in Rhode Island, 1 year of call center experience, 6 months in customer service, proficient typing, and reliable high-speed internet.