Remote Customer Care Specialist

Amcor LLC; Trenton (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Flexible time off

Company-paid holidays

Wellbeing program

Retirement Savings Plan with company-m

Job summary

Amcor LLC is seeking a Customer Care specialist to support order intake and management for assigned accounts. You will interact with customers and internal teams to process orders and provide timely information.

The role requires 2–3 years in customer care, strong communication, and ability to work from home with reliable internet; college degree preferred; Six Sigma a plus. You will collaborate across Sales, Deductions, Supply Chain, and Operations to improve service levels and customer

Qualifications

• 2–3 years customer care or related experience.
• Clear written and verbal communication.
• Data-driven decision making.

Responsibilities

• Process orders via web, email, EDI or fax.
• Provide order status updates and pricing inquiries.
• Collaborate with Sales, Deductions, Supply Chain and Customer Care.
• Identify improvements to meet customer expectations.

Skills

Customer care

Account management

Order processing

Education

College degree preferred

Job description

Amcor LLC is seeking a Customer Care specialist to support order intake and management for assigned accounts. You will interact with customers and internal teams to process orders and provide timely information.

The role requires 2–3 years in customer care, strong communication, and ability to work from home with reliable internet; college degree preferred; Six Sigma a plus. You will collaborate across Sales, Deductions, Supply Chain, and Operations to improve service levels and customer