Remote Customer Care & Scheduling Coordinator

Embedded Shishya; Delaware; On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Remote position

Paid training

Paid time off

Opportunities for advancement

Competitive hourly pay

Job summary

TruBlue of Delmarva is seeking a Customer Care & Administrative Coordinator to join our growing team in a remote role. You will handle calls, inquiries, scheduling, and customer communications to ensure smooth project execution.

The role emphasizes organization, responsiveness, and friendly, professional service. You will use Housecall Pro, Google Workspace, and CRM tools to manage estimates, appointments, invoicing, and records.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, scheduling, administrative support, dispatching, or office management preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming phone calls and respond to inquiries professionally and promptly.
• Schedule estimates and service appointments using Housecall Pro.
• Maintain accurate customer records and oversee invoicing and deposits.

Skills

Communication

Organization

Multitasking

Time management

Customer service

Written/verbal communication

Education

High school diploma or equivalent

Tools

Housecall Pro

CRM software

Microsoft Office

Google Workspace

Job description

TruBlue of Delmarva is seeking a Customer Care & Administrative Coordinator to join our growing team in a remote role. You will handle calls, inquiries, scheduling, and customer communications to ensure smooth project execution.

The role emphasizes organization, responsiveness, and friendly, professional service. You will use Housecall Pro, Google Workspace, and CRM tools to manage estimates, appointments, invoicing, and records.