Remote Customer Care Pro — WOW Support & Solutions

American Bankers Insurance Company of Florida; Arizona; Hybrid; USD 20,705 - 38,228; Full time

Job summary

American Bankers Insurance Company of Florida is seeking a Customer Care Representative for a remote role in Arizona and Nevada. This full-time position involves handling inbound customer calls and emails with empathy and professionalism while providing proactive solutions and resolving issues.

The ideal candidate has a high school diploma, customer service experience, strong communication skills, and a quiet working environment. Compensation ranges from $15.03 to $27.75 per hour. Shifts may include evenings, weekends, and holidays.

Qualifications

• Minimum of high school diploma or GED required.
• Experience in call center, insurance, or banking is necessary.
• Reliable high-speed internet and quiet home office setup.

Responsibilities

• Handle inbound customer calls and e‑mails with empathy.
• Resolve issues and provide proactive solutions.
• Participate in special projects and adapt to priorities.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Multitasking using technology

Education

High school diploma or GED

Job description

American Bankers Insurance Company of Florida is seeking a Customer Care Representative for a remote role in Arizona and Nevada. This full-time position involves handling inbound customer calls and emails with empathy and professionalism while providing proactive solutions and resolving issues.

The ideal candidate has a high school diploma, customer service experience, strong communication skills, and a quiet working environment. Compensation ranges from $15.03 to $27.75 per hour. Shifts may include evenings, weekends, and holidays.