Remote Customer Care Specialist (Finance & Accounts)

Arsenault; Phoenix (AZ); Remote; USD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive compensation package

Health and wellbeing rewards

Computer equipment provided

Paid time off including volunteer time

Employee share plans

Tuition reimbursement

Job summary

A global financial services leader is looking for a Customer Care Specialist in Phoenix, Arizona. You'll start with five weeks of training to learn complex systems and customer interactions. The position offers a competitive hourly wage of $20, with additional bonuses and benefits, including paid time off and flexible scheduling. Ideal candidates have strong communication skills, the ability to multitask, and experience in financial services or complex transactions. The role allows for remote work in a supportive environment.

Qualifications

• Strong phone skills with clear pronunciation.
• Ability to navigate technology and troubleshoot basic issues.
• Experience in financial services or complex transactions.

Responsibilities

• Provide clarity and support to customers via phone.
• Research account information and resolve customer concerns.
• Handle complex customer transactions accurately.

Skills

Customer Focus

Technical Aptitude

Mastery of multi-tasking

Empathy and Patience

Communication

Numeric Reasoning

Education

High School Diploma or GED

Bachelor's degree or associates degree (A.A)

Job description

A global financial services leader is looking for a Customer Care Specialist in Phoenix, Arizona. You'll start with five weeks of training to learn complex systems and customer interactions. The position offers a competitive hourly wage of $20, with additional bonuses and benefits, including paid time off and flexible scheduling. Ideal candidates have strong communication skills, the ability to multitask, and experience in financial services or complex transactions. The role allows for remote work in a supportive environment.