Remote Customer Care Pro

Arsenault; San Diego (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous paid-time-off package

Stock purchasing options

Health, dental and personal wellness plans

Performance bonus potential

Job summary

A leading global business services provider is hiring a Remote Customer Care Specialist in California. You will manage customer inquiries, ensure high satisfaction, and enjoy competitive pay with excellent benefits. Ideal candidates are detail-oriented problem solvers with great communication skills and a minimum of a high school diploma. Arsenault values innovation and offers training and opportunities for growth within a dynamic work environment.

Qualifications

• Minimum 1 year of work experience required.
• Relentless drive to own and resolve customer's problems.
• Ability to work well in a fast-paced environment.

Responsibilities

• Handle in-bound calls and resolve loan-level inquiries.
• Show empathy while resolving customer issues.
• Participate in special projects as necessary.

Skills

Strong attention to detail

Excellent verbal, written and listening skills

Ability to multitask using technology

Great conversation skills and ability to WOW customers

Ability to adapt well to change

Education

High school diploma or GED

College degree

Job description

A leading global business services provider is hiring a Remote Customer Care Specialist in California. You will manage customer inquiries, ensure high satisfaction, and enjoy competitive pay with excellent benefits. Ideal candidates are detail-oriented problem solvers with great communication skills and a minimum of a high school diploma. Arsenault values innovation and offers training and opportunities for growth within a dynamic work environment.