Remote Customer Care: Order Placement Specialist

Cardinal Health, Inc.; United States; A distancia; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Paid time off

401k savings

Descripción de la vacante

Cardinal Health, Inc. is seeking a remote Customer Service Operations Representative to handle high-volume inbound calls for orders and reorders of medical supplies. You will act as a liaison, resolve order issues, and provide timely updates on order status across the distribution network.

The role emphasizes attention to insurance terminology, product information, and compliant processes while maintaining a positive customer experience in a full-time remote capacity.

Formación

• High school diploma or GED required or equivalent work experience.
• Experience in high-volume call centers and healthcare background preferred.
• Remote/work-from-home experience is preferred.

Responsabilidades

• Handle 60–80 inbound calls per day to place or reorder medical supplies.
• Resolve order issues and provide accurate order status and information.
• Process insurance billing details and collect payments as needed.
• Communicate delays and resolutions clearly to customers and internal teams.

Conocimientos

Active listening

Phone etiquette

Communication skills

Problem solving

Educación

High school diploma or GED

Herramientas

Microsoft Office

Order placement systems

Healthcare billing software

Descripción del empleo

Cardinal Health, Inc. is seeking a remote Customer Service Operations Representative to handle high-volume inbound calls for orders and reorders of medical supplies. You will act as a liaison, resolve order issues, and provide timely updates on order status across the distribution network.

The role emphasizes attention to insurance terminology, product information, and compliant processes while maintaining a positive customer experience in a full-time remote capacity.