Remote Customer Care Advisor - Veteran-Focused

Disabled Veteran Solutions; Tylertown (MS); À distance; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Growth opportunities

Veteran-owned organization

Résumé du poste

Disabled Veteran Solutions (DVS) is seeking passionate Customer Care Advisors to join our remote service team. You will handle inquiries, resolve issues, and maintain an empathetic, professional tone while supporting beneficiaries and providers.

The role offers a fully remote schedule, comprehensive training, and opportunities for growth within a veteran‑owned organization committed to excellence and service. Strong listening and multitasking skills are essential.

Qualifications

• High school diploma or equivalent required;Bachelor's degree preferred
• 1 year of experience in insurance operations or remote healthcare/technical role preferred
• Proficient with web-based platforms and tools; strong MS Office skills

Responsabilités

• Handle customer inquiries and resolve issues with empathy and professionalism
• Manage multiple systems and tasks while maintaining accuracy and attention to detail
• Support beneficiaries and providers in a remote, high-volume environment

Connaissances

Active listening

Problem solving

Multitasking

Empathy

Microsoft Office

Formation

High school diploma or equivalent

Bachelor's degree preferred

Outils

Outlook

Teams

Word

Excel

OneNote

Description du poste

Disabled Veteran Solutions (DVS) is seeking passionate Customer Care Advisors to join our remote service team. You will handle inquiries, resolve issues, and maintain an empathetic, professional tone while supporting beneficiaries and providers.

The role offers a fully remote schedule, comprehensive training, and opportunities for growth within a veteran‑owned organization committed to excellence and service. Strong listening and multitasking skills are essential.