Remote Cruise Planner - Sell Dream Vacations at Sea

Elite Escapes; Savannah (GA); À distance; USD 42 000 - 72 000; Plein temps

Résumé du poste

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to turn travelers' cruise dreams into confirmed bookings. You will blend destination knowledge, service excellence, and consultative sales to match clients with ships, itineraries, and onboard experiences.

You will connect with clients via email, chat, and phone, explain options clearly, and guide them from quotes to embarkation, delivering memorable travel moments and lasting relationships.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Comfort with technology, online booking platforms, CRM systems, and AI tools.

Responsabilités

• Connect with clients to understand destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend cruise line, ship, itinerary, stateroom, dining package, shore excursions and add-ons.
• Turn inquiries into confirmed cruise vacations via email, chat and phone with energy and client-first approach.
• Explain cruise options clearly, including cabin categories, deposits, payment plans, travel protection, and port requirements.
• Handle booking details, special requests, changes, payments, upgrades, and pre-cruise questions with professionalism and care.
• Resolve concerns quickly and confidently from quote to embarkation and return home.
• Share cruise insights—family sailings, romantic itineraries, hidden ports, promotions.
• Build post-booking relationships that encourage repeat sailings and referrals.

Connaissances

Sales experience

Customer service

Communication skills

CRM systems

AI tools

Outils

Online booking platforms

Description du poste

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to turn travelers' cruise dreams into confirmed bookings. You will blend destination knowledge, service excellence, and consultative sales to match clients with ships, itineraries, and onboard experiences.

You will connect with clients via email, chat, and phone, explain options clearly, and guide them from quotes to embarkation, delivering memorable travel moments and lasting relationships.