Remote Cruise Planner - Sell Dream Vacations

Elite Escapes; Nashua (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Elite Escapes seeks a Remote Cruise Planner (Sales-Focused) to help clients turn travel dreams into booked voyages. You will match travelers with cruise lines, ships, itineraries, cabins, and onboard packages, turning inquiries into confirmed sailings.

Bring destination knowledge, exceptional service, and a consultative sales approach to build lasting relationships, with fully remote work and opportunities to grow into specialties and leadership.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and multi-quote management.
• Willingness to learn CRM and AI tools.
• Zero experience is welcome.

Responsibilities

• Understand clients' destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend cruise line, ship, itinerary, stateroom, dining, and add-ons.
• Turn inquiries into confirmed vacations via email, chat, and phone.
• Explain options: cabins, deposits, payment plans, and travel protection.
• Handle bookings, requests, changes, payments, upgrades, and pre-cruise questions.
• Resolve concerns quickly and build client confidence from quote to embarkation.
• Share cruise insights and foster repeat sailings and referrals.

Skills

Communication skills

Organization skills

Sales mindset

Customer service

Tools

CRM systems

Online booking platforms

AI tools

Job description

Elite Escapes seeks a Remote Cruise Planner (Sales-Focused) to help clients turn travel dreams into booked voyages. You will match travelers with cruise lines, ships, itineraries, cabins, and onboard packages, turning inquiries into confirmed sailings.

Bring destination knowledge, exceptional service, and a consultative sales approach to build lasting relationships, with fully remote work and opportunities to grow into specialties and leadership.