Remote CRM & CPQ Solution Sales Executive

ServiceNow; Chicago (IL); Remote; USD 125,000 - 207,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Sr CRM Solution Sales Executive - CPQ - SLED to drive strategic CRM and CPQ solutions for large accounts. The role blends sales leadership with AI-enabled value articulation across enterprise processes.

The position is based in Chicago with remote flexibility, requiring 30–50% travel. Base pay is generous with equity potential, and the team collaborates with account executives, specialists, and partners to win complex deals.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 7+ years knowledge on return on investment of specialty solutions area to lead solution win.
• Experience as an AE, or in alternative sales/ customer service role.
• Understanding of business sales processes.
• Travel required: 30-50%.

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.

Skills

AI integration in work processes

ROI analysis for specialty solutions

Account Executive experience

Business sales process understanding

Travel planning (30-50%)

Job description

ServiceNow is seeking a Sr CRM Solution Sales Executive - CPQ - SLED to drive strategic CRM and CPQ solutions for large accounts. The role blends sales leadership with AI-enabled value articulation across enterprise processes.

The position is based in Chicago with remote flexibility, requiring 30–50% travel. Base pay is generous with equity potential, and the team collaborates with account executives, specialists, and partners to win complex deals.