Remote Crisis Counselor — Part-Time Overnight Shifts

Mt Olivet Rolling Acres; Andover (MN); Remote; USD 24,796 - 38,572; Part time

Job summary

Mt Olivet Rolling Acres is seeking a Crisis Counselor to provide crisis counseling via telephone and chat for clients in distress. The role includes supporting shift supervisors with risk assessments and handling calls overnight in a remote, part-time capacity.

The position emphasizes de-escalation techniques, mandated reporting, and daily services to individuals experiencing acute psychiatric crises, with responsibility across remote shifts and diverse client needs.

Qualifications

• Experience providing crisis counseling via telephone or chat.
• Ability to apply de-escalation techniques with clients.
• Experience assisting supervisors with risk assessments and call triage.
• Knowledge of mandated reporting requirements.

Responsibilities

• Provide crisis counseling services via telephone and chat.
• Assist shift supervisors in answering, managing, screening, and conducting risk assessments of crisis calls.
• Act as a mandated reporter.
• Render daily services to clients experiencing acute psychiatric crises.
• Utilize de-escalation techniques and strategies with clients.
• Support individuals experiencing emotional distress, trauma, or life challenges.
• Work scheduled shifts, including overnight, typically 12-hour shifts, 3-4 days per week.

Skills

Crisis counseling

De-escalation

Risk assessment

Mandated reporting

Job description

Mt Olivet Rolling Acres is seeking a Crisis Counselor to provide crisis counseling via telephone and chat for clients in distress. The role includes supporting shift supervisors with risk assessments and handling calls overnight in a remote, part-time capacity.

The position emphasizes de-escalation techniques, mandated reporting, and daily services to individuals experiencing acute psychiatric crises, with responsibility across remote shifts and diverse client needs.