Remote Credit Memo Delivery Specialist

HRS Talent Solutions; Hartford (CT); Remote; USD 63,000 - 66,000; Full time

Job summary

HRS Talent Solutions is seeking a Credit Memo Distribution Assistant for a remote, full-time role. You will manage the delivery of approved credit memos through secure channels, ensuring each document links to the correct account and recipient.

Read billing instructions, confirm document numbers, versions, and recipients, and record delivery details. Escalate any delivery issues to the billing team while keeping private account information secure and compliant with approved processes.

Qualifications

• Experience in customer service or office administration is helpful.
• No accounting designation required.
• A private home office suitable for remote billing documents is preferred.

Responsibilities

• Review assigned credit memo delivery instructions.
• Match the approved document to the correct online account.
• Verify the authorized recipient under the employer's procedure.
• Use the designated secure channel and standard delivery wording.
• Record the document version and date sent.
• Flag an unavailable document or returned message.
• Refer amount, refund, and application questions to billing specialists.
• Keep private account details within approved systems.

Skills

Customer service

Office administration

Document delivery

Billing support

Job description

HRS Talent Solutions is seeking a Credit Memo Distribution Assistant for a remote, full-time role. You will manage the delivery of approved credit memos through secure channels, ensuring each document links to the correct account and recipient.

Read billing instructions, confirm document numbers, versions, and recipients, and record delivery details. Escalate any delivery issues to the billing team while keeping private account information secure and compliant with approved processes.