Remote Credit Bureau Disputes & Corrections Analyst

Carrington

Phoenix (AZ)

Remote

USD 42,000 - 45,000

Full time

12 days ago

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Benefits offered by this job

Comprehensive healthcare plans for you
Discretionary 401(k) match
Employee discounts through portal
Customized training programs
Employee referral bonuses
Educational Reimbursement
Carrington Charitable Foundation

Job summary

Carrington Mortgage Services is seeking a Credit Bureau Reporting & Corrections Analyst. The role handles Electronic Credit Bureau Disputes, reviews inquiries, disputes and complaints, researches issues, and provides timely responses.

Starting pay is $30.32–$32.80 per hour, with remote work from home option. You'll investigate disputes, respond via E-Oscar, and ensure corrections in the credit reporting system, staying current with RESPA, TILA, FCRA, and CFPB guidelines while collaborating with

Qualifications

  • Bachelor’s degree or equivalent work experience.
  • Three to five years of related work experience in mortgage servicing, financial industry, and/or experience handling credit bureaus disputes.
  • Familiarity with Metro 2 format is a plus.
  • Knowledge/Experience with credit reporting and FCRA preferred.
  • Working knowledge of federal and state laws and guidelines pertaining to mortgage servicing (RESPA, CFPB, etc.)
  • Strong working knowledge of all aspects of operations including payment processing, escrow, taxes, and insurance, boarding, credit reporting etc.

Responsibilities

  • Investigate credit reporting disputes by analyzing records against Metro 2 format standards and Carrington policy.
  • Respond to credit disputes via E-Oscar and submit corrections to bureaus.
  • Determine if corrections are warranted and update records accordingly.
  • Make loan updates and ensure proper notation in the system.
  • Collaborate with internal departments to resolve inquiries and report trends to management.
  • Conduct research on payment histories, escrow, loan data, and cash applications to support dispute responses.
  • Handle escalated credit reporting issues and provide internal support as needed.
  • Stay updated on RESPA, TILA, FCRA, and CFPB regulations.

Skills

Metro 2 format
Credit reporting
RESPA knowledge
TILA knowledge
CFPB knowledge
Microsoft Office
Analytical skills
Attention to detail
Communication skills

Education

Bachelor’s degree or equivalent work experience

Tools

E-Oscar
Automated Universal Data Forms

Job description

Carrington Mortgage Services is seeking a Credit Bureau Reporting & Corrections Analyst. The role handles Electronic Credit Bureau Disputes, reviews inquiries, disputes and complaints, researches issues, and provides timely responses.

Starting pay is $30.32–$32.80 per hour, with remote work from home option. You'll investigate disputes, respond via E-Oscar, and ensure corrections in the credit reporting system, staying current with RESPA, TILA, FCRA, and CFPB guidelines while collaborating with

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