Remote Court Coverage Associate – Fast-Paced Negotiator

ABC Legal Services; Des Moines (IA); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Matching

Paid Time Off

4 Floating Holidays per Year

Life Insurance and AD&D

Job summary

Docketly, a fast-growing legal-tech company, seeks an Operations Associate for coverage operations to manage live court hearings and secure attorney coverage. You will negotiate fees in real time, book hearings, and keep clients informed while maintaining data integrity.

This on-site remote role offers a dynamic, fast-paced environment with measurable outcomes. Located in Longmont, Colorado, the team works across scheduling, negotiation, and customer service to ensure timely and affordable

Qualifications

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Comfortable and efficient on the phone, with strong verbal and written communication.
• Genuinely organized with the ability to manage many items at once.

Responsibilities

• Secure coverage on a deadline by calling, texting, and emailing attorneys.
• Negotiate fees in real time and protect margins.
• Onboard and support attorneys, keep clients updated on status.

Skills

High-volume phone outreach

Negotiation

Customer service

Scheduling

Communication

Education

High school diploma or equivalent

Job description

Docketly, a fast-growing legal-tech company, seeks an Operations Associate for coverage operations to manage live court hearings and secure attorney coverage. You will negotiate fees in real time, book hearings, and keep clients informed while maintaining data integrity.

This on-site remote role offers a dynamic, fast-paced environment with measurable outcomes. Located in Longmont, Colorado, the team works across scheduling, negotiation, and customer service to ensure timely and affordable