Remote Controls Trainer – Commercial Refrigeration

Copeland; Juneau (AK); Remote; USD 110,000 - 125,000; Full time

Job summary

Copeland is hiring a Controls Trainer for remote work in the United States. You will deliver instructor‑led and virtual training on Copeland controls and system components to customers, contractors, and partners.

The role involves hands‑on demonstrations, curriculum updates, and collaboration with product management to ensure current content. The position requires 5+ years in refrigeration controls, 2+ years CO2 experience, and strong communication skills.

Qualifications

• 5+ years of hands‑on experience with commercial refrigeration controls as field service technician, engineer or equivalent role.
• 2+ years of CO2 system experience with a focus on controls and proven ability to address common service and troubleshooting questions.
• Strong presentation and facilitation skills, with the ability to explain technical concepts to varied audiences.
• Working knowledge of controls programming, wiring diagrams, and system troubleshooting.
• Ability to travel 80%
• Excellent written and verbal communication skills.

Responsibilities

• Deliver instructor‑led, virtual, and multimedia training on controls hardware, software, and system architecture.
• Conduct standard and custom courses tailored to customer and OEM requirements.
• Facilitate hands‑on equipment demonstrations and troubleshooting exercises that simulate real‑world customers scenarios.
• Collaborate with Controls Training Team to maintain and update training curriculum, hands‑on training exercises, and reference materials that keep pace with new controls products and firmware releases.
• Partner with Product Management, Engineering, and SMEs to ensure course content reflects the latest technology and field guidance.
• Partner with instructional designers to review and validate technical accuracy of e‑learning, videos, job aids, and other training materials.
• Follow sound adult‑learning practices, adjusting delivery and pacing to different audiences and skill levels.
• Evaluate training effectiveness and update materials based on learner feedback and field performance data.
• Maintain and troubleshoot training equipment and demonstration systems used in coursework.
• Stay current on industry trends, competitor offerings, and emerging controls technologies through tradeshows, industry events and online commercial refrigeration communities.
• Travel to customer sites, training centers, and industry events as needed.
• Provide post‑training support by answering technical questions and directing learners to appropriate resources.

Skills

Presentation skills

Controls programming

Wiring diagrams

Troubleshooting

Communication

Tools

Copeland CO2 controls

Job description

Copeland is hiring a Controls Trainer for remote work in the United States. You will deliver instructor‑led and virtual training on Copeland controls and system components to customers, contractors, and partners.

The role involves hands‑on demonstrations, curriculum updates, and collaboration with product management to ensure current content. The position requires 5+ years in refrigeration controls, 2+ years CO2 experience, and strong communication skills.