Remote Controls Trainer – Commercial Refrigeration

Copeland; Hagåtña (GU); Remote; USD 110,000 - 125,000; Full time

Job summary

Copeland, a global climate technologies company, is seeking an experienced Controls Trainer for remote delivery to customers, contractors, and partners. You will translate complex controls concepts into practical, hands-on learning that enables installers and technicians to confidently install, program, operate, and troubleshoot Copeland controls portfolio.

Role requires 5+ years in refrigeration controls, CO2 system experience, and excellent presentation skills.

Qualifications

• 5+ years of hands-on experience with commercial refrigeration controls as field service technician, engineer or equivalent role.
• 2+ years of CO2 system experience with a focus on controls and troubleshooting.
• Strong presentation and facilitation skills for varied audiences.
• Working knowledge of controls programming, wiring diagrams, and system troubleshooting.
• Ability to travel 80% of the time.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver instructor-led, virtual, and multimedia training on controls hardware, software, and system architecture.
• Conduct standard and custom courses tailored to customer and OEM requirements.
• Facilitate hands-on equipment demonstrations and troubleshooting exercises that simulate real-world scenarios.
• Maintain and update training curriculum, hands-on exercises, and reference materials to stay current with new controls products.
• Collaborate with Product Management, Engineering, and SMEs to ensure content reflects latest technology.
• Review and validate technical accuracy of e-learning, videos, and job aids.
• Follow adult-learning practices and adapt delivery to audience skill levels.
• Evaluate training effectiveness and update materials based on feedback and data.
• Maintain and troubleshoot training equipment and demonstration systems.
• Stay current on industry trends and emerging controls technologies through events and communities.
• Travel to customer sites, training centers, and events as needed.
• Provide post-training support by answering technical questions and directing learners to resources.

Skills

Refrigeration controls

CO2 system experience

Presentation & facilitation

Troubleshooting & wiring

Communication

Travel readiness

Job description

Copeland, a global climate technologies company, is seeking an experienced Controls Trainer for remote delivery to customers, contractors, and partners. You will translate complex controls concepts into practical, hands-on learning that enables installers and technicians to confidently install, program, operate, and troubleshoot Copeland controls portfolio.

Role requires 5+ years in refrigeration controls, CO2 system experience, and excellent presentation skills.