Remote Controls Trainer — Commercial Refrigeration

Copeland; Honolulu (HI); Remote; USD 110,000 - 125,000; Full time

Job summary

Copeland, a global climate technologies company, is seeking a Controls Trainer to deliver technical training on Copeland controls and system components to customers, contractors, wholesalers, end users, OEMs, and employees across the commercial refrigeration industry.

You will translate complex controls concepts into hands-on learning that helps technicians and partners install, program, operate, and troubleshoot our controls portfolio with confidence.

Qualifications

• 5+ years of hands-on experience with commercial refrigeration controls as field service technician, engineer or equivalent.
• 2+ years of CO2 system experience focusing on controls and troubleshooting.
• Strong presentation and facilitation skills.
• Working knowledge of controls programming, wiring diagrams, and system troubleshooting.
• Willingness to travel up to 80%.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver instructor-led, virtual, and multimedia training on controls hardware, software, and system architecture.
• Conduct standard and custom courses tailored to customer and OEM requirements.
• Facilitate hands-on equipment demonstrations and troubleshooting exercises.
• Collaborate with Controls Training Team to maintain and update training curriculum, hands-on training exercises, and reference materials.
• Partner with Product Management, Engineering, and SMEs to ensure course content reflects the latest technology and field guidance.
• Partner with instructional designers to review and validate technical accuracy of e-learning, videos, job aids, and other training materials.
• Follow sound adult-learning practices, adjusting delivery to different audiences and skill levels.
• Evaluate training effectiveness and update materials based on learner feedback and field performance data.
• Maintain and troubleshoot training equipment and demonstration systems used in coursework.
• Stay current on industry trends, competitor offerings, and emerging controls technologies through tradeshows and industry events.
• Travel to customer sites, training centers, and industry events as needed.
• Provide post-training support by answering technical questions and directing learners to resources.

Skills

5+ years hands-on refrigeration

CO2 controls experience

Presentation skills

Controls programming knowledge

Wiring diagrams knowledge

Travel availability

Written and verbal communication

Job description

Copeland, a global climate technologies company, is seeking a Controls Trainer to deliver technical training on Copeland controls and system components to customers, contractors, wholesalers, end users, OEMs, and employees across the commercial refrigeration industry.

You will translate complex controls concepts into hands-on learning that helps technicians and partners install, program, operate, and troubleshoot our controls portfolio with confidence.