Remote Contract Pharmacy Clinical Services Technician

Prescryptive Health, Inc.; East Windsor Hill (CT); Remote; USD 28,000 - 55,000; Full time

Job summary

Prescryptive Health, Inc. seeks a Contract Clinical Services Support Technician to maintain clinical drug lists and PA documents, resolve drug list and benefit setup questions, and prepare client reports. You will work under pharmacist or clinical team review at defined quality checkpoints in a hands-on role.

This 9–12 month contract requires 8-hour shifts Mon–Fri 8:00 a.m.–6:00 p.m. local time. Pay range is $20–$40 per hour; laptop provided; remote work possible with reliable internet.

Qualifications

• High school diploma or equivalent is required and active CPhT certification via PTCB or ExCPT with state registration where required.
• ~2 years experience at a PBM supporting clinical services (utilization management, coverage review, or prior authorization).
• Experience with mail order and specialty pharmacy operations, formulary knowledge, and NDC identifiers.
• Hands-on experience with formulary or drug information databases and PBM platforms.
• Strong Excel and PowerPoint skills for data comparisons and reporting.
• Clear written and verbal communication; ability to coordinate with pharmacists and operations teams.

Responsibilities

• Synchronize Medispan drug lists in the drug list management platform.
• Update PA coverage criteria documents with formulary updates and client customizations.
• Investigate claim rejections related to drug list platform configuration and resolve drug list and benefit setup questions.
• Establish quality control checkpoints for PA updates and related processes.
• Analyze, generate, and distribute medication lists and client-facing materials.
• Coordinate with pharmacists, operations teams, and internal stakeholders to meet deadlines.
• Identify opportunities to improve accuracy and efficiency through technology and AI-enabled tools.

Skills

Attention to detail

Written & verbal communication

Excel

PowerPoint

Education

High school diploma or equivalent

CPhT certification (PTCB or ExCPT)

Tools

Medispan

RxLogic

MMIT platform

Job description

Prescryptive Health, Inc. seeks a Contract Clinical Services Support Technician to maintain clinical drug lists and PA documents, resolve drug list and benefit setup questions, and prepare client reports. You will work under pharmacist or clinical team review at defined quality checkpoints in a hands-on role.

This 9–12 month contract requires 8-hour shifts Mon–Fri 8:00 a.m.–6:00 p.m. local time. Pay range is $20–$40 per hour; laptop provided; remote work possible with reliable internet.