Remote Contract Pharmacy Clinical Services Technician

Prescryptive Health, Inc.; West Virginia; Remote; USD 28,000 - 55,000; Full time

Job summary

Prescryptive Health, Inc. is seeking a Contract Clinical Services Support Technician to maintain drug lists and PA documents, resolve benefit setup questions, and prepare client materials. You will own recurring maintenance and reporting with QA review by pharmacists or clinical staff.

This 9–12 month contract requires availability for an 8-hour shift Mon-Fri, 8:00 a.m.–6:00 p.m. local time, and includes a laptop; it is not eligible for employee benefits.

Qualifications

• High school diploma or equivalent and active CPhT certification.
• Approximately 2 years of PBM experience supporting clinical services.
• Experience with mail order and specialty pharmacy operations, prior authorization support, formularies, drug lists, and NDC identifiers.
• Hands-on experience with formulary or drug information databases and PBM platforms.
• Strong Excel and PowerPoint skills to compare drug list data and prepare reports.

Responsibilities

• Synchronize Medispan drug lists in the drug list management platform.
• Update PA coverage criteria documents with formulary updates and client customizations.
• Investigate claim rejections related to the drug list platform configuration and resolve related questions. Prepare and publish coverage policies files and printed client drug lists for QA review.
• Establish quality control checkpoints for PA updates, QA cleanup, and PA printing with pharmacist review before finalization.
• Analyze, generate, and distribute medication lists and reports; prepare client-facing clinical materials including disruption analyses for annual/quarterly reviews.
• Coordinate with pharmacists, operations teams, and internal stakeholders to meet deadlines.
• Identify opportunities to improve accuracy and efficiency via technology, automation, and AI-enabled tools.

Skills

Attention to detail

Written and verbal communication

Time management

Education

High school diploma or equivalent

Certified Pharmacy Technician (CPhT) certification

Tools

Microsoft Excel

PowerPoint

Job description

Prescryptive Health, Inc. is seeking a Contract Clinical Services Support Technician to maintain drug lists and PA documents, resolve benefit setup questions, and prepare client materials. You will own recurring maintenance and reporting with QA review by pharmacists or clinical staff.

This 9–12 month contract requires availability for an 8-hour shift Mon-Fri, 8:00 a.m.–6:00 p.m. local time, and includes a laptop; it is not eligible for employee benefits.