Remote Contact Center Specialist — Bilingual Bonus

Peak Credit Union; United States; Remote; USD 25,761 - 29,274; Full time

Benefits offered by this job

100% medical, dental, and vision insurance coverage for employee only

Health Care FSA, HSA with employer contributions

401(k) plan access

Job summary

Peak Credit Union is offering a remote position, focusing on building member relationships and addressing their financial needs. The ideal candidate should have customer service experience and strong communication skills to promote the credit union's services.

This full-time role includes responsibilities such as processing transactions, providing technical support, and promoting sales opportunities. The pay range for this position is between $18.70 and $21.25 per hour, with additional benefits, including comprehensive health insurance.

Qualifications

• Minimum six months experience in a sales or customer service environment.
• Experience in a Contact Center or financial institution preferred.

Responsibilities

• Provide exemplary service to members through phone interactions.
• Process member transactions and maintain knowledge of products.
• Manage customer inquiries and provide technical support.

Skills

Customer service experience

Sales skills

Communication skills

Problem-solving

Tools

Symitar

Job description

Peak Credit Union is offering a remote position, focusing on building member relationships and addressing their financial needs. The ideal candidate should have customer service experience and strong communication skills to promote the credit union's services.

This full-time role includes responsibilities such as processing transactions, providing technical support, and promoting sales opportunities. The pay range for this position is between $18.70 and $21.25 per hour, with additional benefits, including comprehensive health insurance.