Contact Center Specialist (Fully Remote)

Peak Credit Union; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

HSA

FSA

Job summary

Peak Credit Union is seeking a remote Member Service/Customer Support specialist to handle phone transactions, online banking support, and member inquiries. You will promote credit union products and meet referral goals.

Schedule: Monday–Friday 7:45am–6:00pm with rotating Saturdays; full-time remote in Oregon/Washington. Pay: target $18.70–$21.25 per hour; full range $17.00–$25.50 per hour. Benefits include medical, dental, vision, life insurance, 401(k), HSA, and FSA.

Qualifications

• Six months of sales or customer service experience; contact center experience is a plus.

Responsibilities

• Handle phone transactions, online banking support, and member inquiries.
• Promote credit union products and meet referral goals.

Skills

Sales experience

Customer service

Contact center

Job description

• Handle phone transactions, online banking support, and member inquiries.
• Promote credit union products and meet referral goals.

Schedule & Pay:

• Monday-Friday 7:45am-6:00pm with rotating Saturdays; full-time remote in Oregon/Washington.
• Target hourly pay is $18.70-$21.25; full range is $17.00-$25.50.

Qualifications:

• Six months of sales or customer service experience; contact center experience is a plus.
• Benefits include medical, dental, vision, life insurance, 401(k), HSA, and FSA.

Peak Credit Union

Peak Credit Union is a member-owned financial cooperative that provides banking products, loans, and member support to individuals and local communities. The company emphasizes a friendly, service-focused culture and offers comprehensive benefits, though its employee count is not stated in the posting.