Remote Configuration & Onboarding Specialist

Remote Jobs

Fargo (ND)

Hybride

USD 60 000 - 70 000

Plein temps

14 jours+

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Résumé du poste

FBS is seeking a Configuration Specialist to join our Customer Onboarding team. This role can be remote, onsite, or hybrid from our Fargo, ND headquarters and focuses on configuring Flexmls software to meet customer needs.

You will drive actions to completion, coordinate with conversion leads, and maintain customer setups while collaborating with developers and other teams. A detail-oriented communicator with SQL/DB basics will thrive here.

Qualifications

Attention to detail.
Effective communication skills.
Ability to work in a team environment with remote team members.
Ability to communicate effectively with developers and other technical resources.
Ability to transform vague customer requests into detailed, actionable steps.
General knowledge around databases, API calls, custom and conditional programming.
Experience with Google Sheets and/or Excel.
A passion for learning and sharing knowledge.

Responsabilités

Configure Flexmls software for new customers.
Drive action items to completion according to predetermined timeline as assigned by conversion lead.
Work with existing customers by maintaining their setups.
Work closely with internal teams to implement new functionality and field changes.
Troubleshoot administrative issues and reply with timely, professional and friendly responses.
Manage assigned work items through Jira.
Manage assigned email work items through Front.
Become an expert on RESO compliance and data standard.