Remote Travel & Lifestyle Concierge – Customer Support

International SOS; Ohio; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K

Medical, Dental & Vision

Remote work

Job summary

Aspire Lifestyles is seeking a remote Customer Service Representative to support USA-based clients. The role handles inbound inquiries via phone, email, and chat about lifestyle services, travel coordination, entertainment, dining, events, and loyalty programs.

It offers a remote work-from-home setup and competitive hourly pay. Ideal candidates have at least 2 years of interactive customer service experience and are comfortable in a fast-paced, performance-driven environment.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Ability to work evenings, weekends, and holidays.
• Remote work from home opportunity

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics

Skills

Customer service

Call center experience

Multitasking

Education

High school diploma

Job description

Aspire Lifestyles is seeking a remote Customer Service Representative to support USA-based clients. The role handles inbound inquiries via phone, email, and chat about lifestyle services, travel coordination, entertainment, dining, events, and loyalty programs.

It offers a remote work-from-home setup and competitive hourly pay. Ideal candidates have at least 2 years of interactive customer service experience and are comfortable in a fast-paced, performance-driven environment.