Remote Concierge: Premium Customer Service Specialist

International SOS; South Carolina; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K

Medical benefits

Dental benefits

Vision benefits

Remote work

Performance incentives

Job summary

Aspire Lifestyles is seeking motivated Customer Service Representatives to support global client programs from a remote USA setup. You will handle inbound inquiries via phone, email, and chat, delivering polished, timely assistance for lifestyle services and loyalty benefits.

The role emphasizes travel coordination, events, and excellence in service, with paid training and a clear path to professional growth in a fast-paced environment.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Experience in call center or high-volume service is preferred.
• Hospitality, travel, or loyalty program experience is valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Aspire Lifestyles is seeking motivated Customer Service Representatives to support global client programs from a remote USA setup. You will handle inbound inquiries via phone, email, and chat, delivering polished, timely assistance for lifestyle services and loyalty benefits.

The role emphasizes travel coordination, events, and excellence in service, with paid training and a clear path to professional growth in a fast-paced environment.