Remote Lifestyle Concierge: Customer Support

International SOS; Virginia; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Paid training

401K

Medical/Dental/Vision

Paid time off

Remote work

No sales

Job summary

Aspire Lifestyles is seeking experienced Customer Service Representatives to support global client programs from a remote USA home office. You will respond to inbound requests via phone, email, and chat, delivering polished, timely help related to lifestyle services and loyalty program benefits.

We offer a competitive hourly rate, paid training, 401K, medical/dental/vision, and paid time off. Full-time schedule, evenings/weekends, and a private home workspace are expected.

Qualifications

• A passion for helping customers and solving problems.
• Strong communication and interpersonal skills.
• Ability to multitask across multiple systems and requests.
• Attention to detail and strong time management.
• Comfort working in a fast-paced, performance-driven environment.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Fast-paced environment

Education

High school diploma or equivalent

Tools

GDS systems

Job description

Aspire Lifestyles is seeking experienced Customer Service Representatives to support global client programs from a remote USA home office. You will respond to inbound requests via phone, email, and chat, delivering polished, timely help related to lifestyle services and loyalty program benefits.

We offer a competitive hourly rate, paid training, 401K, medical/dental/vision, and paid time off. Full-time schedule, evenings/weekends, and a private home workspace are expected.