Remote Luxury Concierge & Travel Support Specialist

International SOS; Alabama; A distancia; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K (Retirement Plan)

Medical, Dental & Vision benefits

Remote Work from home opportunity

Paid training

Descripción de la vacante

Aspire Lifestyles is hiring Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. The role responds to inbound requests via phone, email, and chat, providing polished, timely assistance related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty benefits.

You will create seamless experiences while representing recognizable brands.

Formación

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.

Responsabilidades

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs
• Document interactions and manage cases using company systems
• Maintain quality standards while meeting service and performance metrics

Conocimientos

Customer service

Call center

Hospitality/travel knowledge

Educación

High School Diploma or equivalent

Descripción del empleo

Aspire Lifestyles is hiring Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. The role responds to inbound requests via phone, email, and chat, providing polished, timely assistance related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty benefits.

You will create seamless experiences while representing recognizable brands.