Remote Community Care Planner & Case Manager

BLH Nursing; Bowie (MD); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid vacation/sick leave

Flexible telework

Job summary

Beatrice Loving Heart in Maryland is seeking passionate Support Planners to provide essential care coordination for individuals in the community. You will help clients achieve independence, access resources, and live optimally.

This role suits those expanding case management experience or entering the field, with a focus on person-centered planning and collaborative work with nurses, social workers, and community partners.

Qualifications

• Bachelor's degree in health/human services or related field.
• Strong oral and written communication skills; ability to communicate with individuals of varied cognitive abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint).
• Ability to read/interpret documents and write routine reports/correspondence.
• Valid Maryland driver’s license and willingness to conduct on-site visits.
• Self-motivated with ability to work independently and manage schedules.
• Commitment to person-centered planning, adaptability and ethical standards.

Responsibilities

• Assess clients' needs, strengths, situations, and support networks to develop person-centered Plans of Service.
• Serve as the primary contact for clients, conducting telephonic care coordination and ongoing monitoring of service plans.
• Manage a caseload of up to 55 clients.
• Promote positive health behaviors and educate clients on self-direction principles and resource access.
• Establish telephone and on-site contact with clients, families, and caregivers to coordinate services.
• Collaborate with Social Workers, Registered Nurses, and community agencies to address complex needs and transitions to community living.
• Access resources, resolve crises using critical thinking, and ensure optimal client outcomes.
• Document activities per contractual billing guidelines and adapt to policy changes.
• Uphold organizational core values, mission, honesty, and integrity.

Skills

Communication skills

Interpersonal skills

Care coordination

Multitasking

Time management

Independent work

Education

Bachelor's degree in health/human services

Tools

Microsoft Office Suite

Job description

Beatrice Loving Heart in Maryland is seeking passionate Support Planners to provide essential care coordination for individuals in the community. You will help clients achieve independence, access resources, and live optimally.

This role suits those expanding case management experience or entering the field, with a focus on person-centered planning and collaborative work with nurses, social workers, and community partners.