Community Supports Planner - Remote & Field Case Management

Total Care Services, Inc.; Baltimore (MD); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance (Kaiser)

Dental insurance (Mutual of Omaha)

Vision insurance (Mutual of Omaha)

Paid time off

401k plan

FSA

Short-term disability

Life insurance

AD&D

Voluntary benefits

Job summary

Total Care Services, Inc. is seeking a Supports Planner to empower clients with disabilities to live independently at home and in their community across Maryland. You will identify, access, and coordinate services, support waiver eligibility, and maintain client safety and wellbeing.

The role emphasizes advocacy, planning, and collaboration with providers, families, and community resources. A relevant degree or equivalent experience is required, and you’ll work in a mobile, community-based

Qualifications

• Minimum of 1 year experience in case management with people with complex medical and/or behavioral health needs.
• Must be a licensed driver with reliable transportation, valid insurance, and a good driving record.
• Bachelor’s degree/Master’s degree in human services field incl. psychology, social work, sociology, nursing, counseling, or related field or equivalent work experience pertaining to case management for people with complex medical and/or behavioral health needs, older adults and/or adults, children, and youth with disabilities.
• Must be a U.S. citizen or alien who is lawfully authorized to work in the U.S.
• Must be able to pass a criminal background check.
• Must be flexible, able to work from home and/or community, and respond to crisis situations, including on nights and weekends.
• Effective written and oral communication skills.
• Excellent organization and time management skills
• Proficient in using Microsoft Office; ability to learn new technologies.

Responsibilities

• Get to know client
• Be an advocate
• Provide information about services and supports in client community
• Help client understand their options
• Help client develop a plan of service
• Help client realize their goals
• Help client find providers
• Make arrangements for delivery of services and supports
• Monitor client services to make sure they are getting the support they need
• Help resolve any issues that may occur

Skills

Communication skills

Organization

Time management

MS Office

Crisis response

Education

Bachelor’s or Master’s degree in human services or related field

Tools

MS Office

Job description

Total Care Services, Inc. is seeking a Supports Planner to empower clients with disabilities to live independently at home and in their community across Maryland. You will identify, access, and coordinate services, support waiver eligibility, and maintain client safety and wellbeing.

The role emphasizes advocacy, planning, and collaboration with providers, families, and community resources. A relevant degree or equivalent experience is required, and you’ll work in a mobile, community-based