Remote Community Supports Planner — PSLF Eligible

Total Care Services, Inc.; Rockville (MD); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401k

Life insurance

AD&D coverage

Job summary

Total Care Services, Inc. seeks a Supports Planner to identify, access, and coordinate home/community supports, ensuring health, safety, and independence for clients in Maryland.

The role focuses on advocacy, planning, and connecting clients with providers to meet individual goals and maintain quality of life. The position requires driving, flexible hours (including nights/weekends), and strong communication.

Qualifications

• Minimum of 1 year experience in case management with people with complex medical and/or behavioral health needs.
• Must be a licensed driver with reliable transportation, valid insurance, and a good driving record.
• Bachelor’s or Master’s degree in human services or related field or equivalent work experience in case management for people with complex medical and/or behavioral health needs.
• Must be a U.S. citizen or legally authorized to work in the U.S.
• Ability to pass a criminal background check.
• Flexible, able to work from home and/or in the community, including nights and weekends.
• Strong written and oral communication skills.
• Excellent organization and time management skills.
• Proficient in Microsoft Office; ability to learn new technologies.

Responsibilities

• Supports Planner helps identify, access, and coordinate services and support to maintain client’s health, safety, and independence.
• Supports Planner assists with waiver eligibility determination and maintenance.
• Get to know client
• Be an advocate
• Provide information about services and supports in client community
• Help client understand their options
• Help client develop a plan of service
• Help client realize their goals
• Help client find providers
• Make arrangements for delivery of services and supports
• Monitor client services to ensure proper support
• Help resolve any issues that may occur

Skills

Case management

Education

Bachelor’s degree in human services

Master’s degree in human services

Tools

Microsoft Office

Job description

Total Care Services, Inc. seeks a Supports Planner to identify, access, and coordinate home/community supports, ensuring health, safety, and independence for clients in Maryland.

The role focuses on advocacy, planning, and connecting clients with providers to meet individual goals and maintain quality of life. The position requires driving, flexible hours (including nights/weekends), and strong communication.