Remote Commercial Lines Client Service Manager-Real Estate

Gallagher; Austin (TX); Remote; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Property & Casualty licensed Commercial Lines Client Service Manager to join our Real Estate team. You’ll serve large, complex real estate and development clients, delivering tailored insurance solutions and building lasting relationships with clients and carriers.

This remote opportunity requires maintaining a Monday–Friday, 8AM–5PM Pacific Time schedule. You’ll mentor teammates, manage renewals, and ensure compliance while using Gallagher’s tech to drive results.

Qualifications

• Bachelor’s degree with 5+ years of client service management experience, or a high school diploma/GED with 8+ years of experience.
• Active Property and Casualty Producer’s License required.
• Insurance designations CIC, CISR, CPCU, ARM preferred.
• Proficiency with EPIC and Microsoft Office tools.
• Strong technical insurance experience with middle and large market solutions.
• Ability to explain complex issues in simple terms and manage competing priorities.

Responsibilities

• Manage the renewal process by gathering client information and delivering tailored solutions.
• Identify gaps in coverage, review claims and drive additional services.
• Build and maintain relationships with clients and carrier partners.
• Mentor team members and provide feedback to support growth.
• Conduct regular audits to ensure compliance and high service standards.
• Maintain accurate client and policy data using Gallagher’s systems.
• Utilize Gallagher’s technology to improve productivity and outcomes.
• Handle multiple priorities and meet client expectations on schedule.

Skills

Client service management

License (P&C)

Communication

Explain complex issues

Prioritization

Education

Bachelor’s degree

High school diploma/GED with 8+ years

Tools

EPIC

Microsoft Office

Job description

Gallagher is seeking a Property & Casualty licensed Commercial Lines Client Service Manager to join our Real Estate team. You’ll serve large, complex real estate and development clients, delivering tailored insurance solutions and building lasting relationships with clients and carriers.

This remote opportunity requires maintaining a Monday–Friday, 8AM–5PM Pacific Time schedule. You’ll mentor teammates, manage renewals, and ensure compliance while using Gallagher’s tech to drive results.